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Privacy Statement J & E VOF

http://www.fluffynature.com

 

About our Privacy Policy

J & E VOF cares a lot about your privacy. Therefore we only process data we need for (improvement of) our service and we carefully handle the information we collect about you and your use of our services. We will never give these data to third parties for commmercial purposes.

 

This privacy policy concerns the use of the website and services of J & E VOF. Start date for these conditions 14/05/2018; On publicattion of a new version, all previous versions will become invalid. This Privacy Statement describes which data about you we will collect, for which purpose they will be used and with whom and under which conditions they will be shared with third parties.

We will also explain how we save these data, how we protect them and what rights you will have concerning the dat you have given to us. If you should have any questions concerning our privacy policy, you can contact our contactperson for privacy policy, details at the end of this statement.

 

About priocessing the data

Webshopsoftware

MyOnlinestore

Our webshop has been developed with software of MyOnlinestore. Personal data you gave to us will be shared with this party. MyOnlinstore has acces to your data to give us (technical) help. They will never use it for other purposes.

Based on our agreement with MyOnlinestore, MyOnlinestore is obliged to take appropriate safety measures. MyOnlinestore uses Cookies to collect technical data about your use of the software, but these cookies will not collect or save any personal data.

Webhosting

MyOnlinstore

We are using MyOnlinestore for our website and email hosting. MyOnlinestore will collect personla data for us and will never use it fort heir own purposes. They can collect metadata about the use of our services, these are no personal data. Based on our agreement with MyOnlinestore, MyOnlinestore is obliged to take appropriate safety measures. All data will be kept confidential.

E-mail and mailinglists

MyOnlinestore

For our regular business Emails we use the services of MyOnlinstore. Based on our agreement with MyOnlinestore, MyOnlinestore is obliged to take appropriate safety measures. MyOnlinstore has no acces to our mailboxes and we will keep all mails confidential.

Payment processors

Sisow

To manage (part) of the payments in our webshop, we make use of the Sisow Platform. Sisow uses your name, adress, and paymentdetails such as bankaccountnumber. Sisow is obliged to take appropriate safety measures.

 Sisow can use your data to improve their service and therefor share (anonimised) data with third parties. Sisow will not keep your data loger than allowed according tot he law.

Paypal

To manage (part) of the payments in our webshop, we make use of the Sisow Platform. Sisow uses your name, adress, and paymentdetails such as bankaccountnumber. Sisow is obliged to take appropriate safety measures.

 Sisow can use your data to improve their service and therefor share (anonimised) data with third parties. Sisow will not keep your data loger than allowed according tot he law.

 

 

Shipment and logistics

Sendcloud

If you place an order on our website, it is our task to deliver the package to you. Therefore we use the services of Sendcloud.Als u een bestelling bij ons plaatst is het onze taak om uw pakket bij u te laten bezorgen. Therefore we will have to share your name, adress, telephone and email with Sendcloud. In the case Sendcloud uses subcontractors, they will give these data to them.

 

Purpose of the Data Processing

General purpose of processing data

We only use your data for our service to you. The processing of the data will allways have a direct link to your order. We will not use these data for direct marketing. Your data will not be shared with third parties, other than for accountancy and adminastrative obligations. These third parties are obliged to keep all information confidential.

Automatically collected data

Data that are automatically collected by our website only serve to improve our service. Thes data (e.g. IP-adress, webbrowser,…) are no personal data.

Cooperation at fiscal and legal investigation.

It could happen that we are obliged to share your data for fiscal or legal investigations by the government. In that case we are obliged to give these data, but we will resist tot his as far as possible for us.

Retention Period

We will keep your data as long as you are our client. This means we will keep your profile untill you tel lus you will not use our services anymore. If you do so, we will see this as a claim tot he “right tob e forgotten”. Duet o governmental rules, we will have to keep invoices with your data. Employees however, will not have acces anymore to your client profile and other documents concerning your orders.

 

You Rights

According tot he Dutch, Belgian and European laws, you will have certain rights concerning the personal data we process.

  1. Your right of access which means 1) the right to know whether data concerning you are being processed and 2) if so, access it with loads of additional stipulations
  2. Your right to rectification. When personal data are inaccurate, then we need to correct them indeed
  3. The previously mentioned right to erasure or right to be forgotten with additional stipulations, among others if personal data has been made public
  4. Your right to restriction of processing. Simply said, your right, to limit the processing of your personal data.
  5. The right to be informed.  In this document we inform you about which data we collect and what we do with it.
  6. The right to data portability. If you ask for it, we will transfer all data we collected about you to your or another party if you as kso.
  7. Your right to object. You can tel lus you don’t want us to process your data. It might be possible, in that case, we will not be able to serve you any longer.
  8. Your  right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you

Cookies

Google Analytics

Through our website, cookies are being placed by the American company Google, as part of the “Analytics”-service.We use this servece to get insight in how visitors use our website. It is possible that Goggle legaly is obliged to share data with third parties. We collect information about your surfing behaviour and share these with Google. Google can interpret these information and so follow your behaviour on the internet. Google uses this information to offer you matching advertisements (adwords) and other Google services an products.

Changes in Privacy Policy

We will allways have the right to change our privacy Policy. At this page however, you will find the most recent version.

Contactdata

J & E VOF

Waregemstraat 512

8540 Deerlijk

Belgium

T +32 (0)487 740790

E info@fluffynature.com

Contact for privacy policy

Ella van Mil

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